Explains or clarifies policies and procedures in order to (IOT) inform customers of correct process.Ģ. In addition to duties performed at Office Assistant (Level I & II).ġ. NOTE: The following duties are performed by most incumbents, but other related duties may be performed not all duties listed are necessarily performed by each individual. Examples of Duties, Knowledge, and Abilities Some positions in these classes may be designated "confidential" in nature, in accordance with the County Employee Relations Ordinance, and are excluded from the representation unit which includes positions allocated to the regular class. In contrast, the Office Specialist is responsible for specialized technical clerical work in which they are required to learn and utilize specific knowledge of complex rules, codes, laws, ordinances, technical terminology and legal documents, and perform complex clerical accounting duties. This class series is distinguished from the Office Specialist series in that the work is essentially the orderly processing of documents according to specific procedures pertaining to routine work supporting an office. Office Assistant is a single class with two salary levels, Office Assistant (Level II) which is the journey level, and Office Assistant (Level I) which is an entry and training level class designed to enable persons without sufficient qualifying experience to enter County service. Responsibility for accuracy or for freedom from errors-not subject to detail review, although errors maybe of considerable consequences. Positions at the senior level are expected to determine priority of completion of work, and sequence in which tasks are performed among a wide variety of duties and responsibilities.Ĥ. Responsibility for independence of action or decisions exercises independent judgement to select proper work methods and procedures and to evaluate, recommend and implement changes to work methods and procedures.ģ. Responsibility for acting as a leadworker is the primary factor used in allocating positions to the senior level.Ģ. Principal factors used in allocating positions to this class are:ġ. This class is distinguished from the Senior Office Specialist class in that there are no requirements for specialized knowledge for this class. Some incumbents may give directions and review the work of a group of workers while performing the same duties as the workers. Senior Office Assistant is a leadworker/advanced journey level class. Classes in this series provide a wide range of clerical/operational support involving customer service, document preparation, filing and record keeping, and other regularly performed duties which support the function of an office operation.
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